Privacy Policy

1. Introduction

Opal Pilot ("we," "our," or "us") is a professional services company. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit opalpilot.com and use our services. Please read this Privacy Policy carefully.

2. Information We Collect

Personal Data: We collect personally identifiable information, such as your name, email address, and phone number, when you request a quote, contact us, book a service, or sign up to hear from us.

Usage Data: We automatically collect information about your visit to our website, including your IP address, browser type, access times, and pages viewed.

Cookies and Tracking Technologies: We use cookies and similar technologies to keep our website working and to understand how it is used.

3. Use of Your Information

We use the information we collect to:

Provide, operate, and maintain our website and professional services. Respond to your inquiries and quote requests. Schedule, deliver, and follow up on the services you request. Send you service updates and, where you have opted in, marketing messages about our own services. Improve our website and services.

4. Disclosure of Your Information

We do not sell your personal information.

We may share your information only with:

Service Providers: Vendors who help us run our business, such as website hosting, email delivery, and messaging providers. They may use your information only to perform services for us. Legal Requirements: Authorities, when we are required to do so by law. Business Transfers: A successor, if we undergo a merger, acquisition, or asset sale.

The sharing described above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Mobile Information and Text Messaging

We will not share mobile information with third parties for promotional or marketing purposes.

Program name: Opal Pilot. If you opt in on our website, you agree to receive marketing and promotional text messages from Opal Pilot about our professional services, special offers, and appointment and service follow-ups. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. You can also contact us at support@opalpilot.com or +1 (628) 246-7511.

Your consent to receive text messages is given only to Opal Pilot. Consent is not a condition of purchasing any service. Your phone number and SMS opt-in consent are never sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Mobile carriers are not liable for delayed or undelivered messages.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access - You may request copies of your personal data. The right to rectification - You may request correction of inaccurate information. The right to erasure - You may request that we erase your personal data, under certain conditions. The right to restrict processing - You may request that we restrict the processing of your personal data, under certain conditions. The right to object to processing - You may object to our processing of your personal data, under certain conditions. The right to data portability - You may request that we transfer your data to another organization, or directly to you, under certain conditions.

8. California Privacy Rights

If you are a California resident, you have the right to know what personal data we collect about you, to access it, to request its deletion, and not to be discriminated against for exercising these rights. We do not sell personal data.

To exercise these rights, please contact us at support@opalpilot.com. We will respond within the timeframe required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new Privacy Policy on this page, and changes are effective when they are posted.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Opal Pilot 12155 Magnolia Ave, Riverside, CA 92503 Email: support@opalpilot.com Phone: +1 (628) 246-7511